Privacy Policy

1. Who we are

This website is operated for Seapark Restaurant, A.K. Towers, NH University Junction, South Kalamassery, Kochi, Kerala, India. In this policy, "Seapark", "we", "us", and "our" refer to Seapark Restaurant.

2. What this website collects

The website does not currently provide a user account, contact or reservation form, direct ordering, checkout, or online payment. Its menu search and filters run only in your browser; the site code does not send those search terms to us.

Like most websites, the hosting provider may automatically create technical logs when a page or file is requested. These logs can include an IP address, browser and device details, requested URL, referring page, date and time, and basic diagnostic or security information.

With your consent, we use Google Analytics (GA4) to understand how visitors use our website. This collects pseudonymous data such as pages viewed, time on page, device type, and geographic region (city-level). Your IP address is anonymized before storage. No personal identifiers (name, phone, email) are sent to Google Analytics.

If you call us, visit us, or contact a linked third-party service, any information you provide through that channel is handled separately from this website.

3. Cookies and similar technologies

Seapark's own website code does not set cookies for its functionality. It stores your analytics consent choice in your browser's local storage for up to 12 months, then asks for your choice again.

With your consent, Google Analytics sets first-party cookies (_ga, _ga_*) to distinguish unique users and sessions. These cookies expire after 13 months of inactivity. You can withdraw consent at any time via the Cookie Settings link or by clearing this site's local storage and cookies.

Embedded or externally hosted services (Google Maps, Instagram, Facebook, Swiggy) may set their own cookies under their own policies when you interact with them.

4. Third-party services

Pages load an embedded Google Maps frame and self-hosted fonts and images. The site also links to services such as Google Maps, Instagram, Facebook, and Swiggy. When your browser loads or opens one of these services, that provider may receive your IP address, browser details, the referring page, and any information you choose to provide there.

Google Analytics (GA4) is loaded only after you accept analytics cookies via the cookie banner. Google processes data on our behalf as a data processor. See How Google uses data from sites that use our services.

These providers control their own processing, security, retention, and international transfers. Please review their privacy notices before using their services. Following a third-party link does not make Seapark responsible for that provider’s website or practices.

5. Why information may be used

Technical logs may be used to deliver the website, diagnose failures, prevent abuse, protect the service, and understand basic traffic. Information supplied when you contact the restaurant may be used to answer your request, manage a booking or order, provide customer service, meet legal obligations, and protect legitimate business or legal interests.

6. Sharing and disclosure

Information may be handled by service providers that host, secure, or maintain the website, and by the third-party services described above when you load or use them. We may also disclose information when required by applicable law, a lawful authority, or when reasonably necessary to protect people, the restaurant, or the service. We do not sell personal information collected through this website.

7. Retention

Hosting and security logs are retained according to the chosen hosting provider’s settings and operational needs. Information supplied directly to the restaurant is kept only for as long as reasonably necessary for the relevant request, booking, transaction, record-keeping, dispute, security, or legal obligation, after which it should be deleted or anonymised where appropriate.

8. Security

We use reasonable technical and organisational safeguards appropriate to this website, including restrictive browser security rules and limited data collection. No internet transmission or storage system can be guaranteed completely secure. Please do not send payment-card details, passwords, health records, or other sensitive information through channels that have not been designated for that purpose.

9. Your choices and rights

Depending on the applicable law and the provisions then in force, you may be able to ask for information about personal data we hold, request correction or erasure, withdraw consent where processing relies on consent, or raise a grievance. We may need enough information to verify your identity and locate the relevant record before acting on a request.

You can also limit third-party requests by changing browser privacy settings or by not loading embedded content and external links. Blocking third-party resources may affect fonts, maps, images, or linked features.

Analytics consent: A consent banner appears on your first visit. You may accept or decline analytics cookies. Your choice is stored in your browser's local storage for up to 12 months, after which the banner appears again. You can reopen the banner anytime via the "Cookie Settings" link in the footer to change your preference.

10. Children

This is a general restaurant-information website and is not designed to collect personal data from children. We do not knowingly collect a child’s personal data through the website. A parent or guardian who believes a child has provided information should contact us so the matter can be reviewed.

11. Changes to this policy

We may update this policy when the website, providers, business practices, or applicable requirements change. The effective date at the top will be revised when a material update is published.

12. Contact and grievances

For a privacy question, request, or grievance, contact Seapark Restaurant by phone at +91 484 253 2299 or +91 98460 45362, or write to:

Please describe the issue and provide a safe way for us to respond. Do not include more personal information than necessary.

13. Frequently asked questions